Jennifer Kikkert is a seasoned facilitator and energizing public speaker with 15 years of experience in process improvement, culture change, and operational excellence. Jen is passionate about helping organizations ‘see’ opportunities for improvement that often go unnoticed. Having spent 12 years working in the public sector, mainly healthcare, Jen has great experience in knowledge industries where the actual processes are hard to see. In 2014 Jen started working in the private sector, training change leaders, coaching senior management and key leaders, and motivating cross-disciplinary teams to improve their productivity.

In 2008 she became the Regional Lead of Process Improvement for Horizon Health. She worked in partnership with the Office of Strategy Management of the Government of New Brunswick, supporting the departments of Social Development, Justice & Attorney General, and Health with the implementation of their formal management systems and process improvement programs. Jen holds a Process Mastery Certification from the Hammer & Co program in Boston, and is a Lean Six Sigma Master Black Belt.


Visualiiz Management Consulting Inc.
199 Broadview Ave
Moncton, NB, E1E 1Y4
(506) 878-1867